Patient Information FAQ

To make your first visit smooth and successful:

• Confirm your appointment time and location.

• Get directions ahead of time.

• Arrive 15 minutes early.

• Bring all of your medication bottles.

• Bring your insurance cards.

• Be prepared to provide a urine sample.

• Your current medications in their original containers.

• All insurance cards (especially if anything has changed).

• If labs were ordered, please get them drawn at least 3–5 days before your appointment so your provider can review them in advance.

Yes! You can download and fill out the following forms before your visit:

• [Insert PDF forms]

• Bring your insurance card to every appointment.

• We participate in most insurance plans.

• Co-pays are expected at the time of your visit.

• If we do not participate in your plan, or you are uninsured, full payment is expected at the time of service.

• Questions? Our billing staff is happy to assist with payment options or insurance concerns.

• AARP

• Aetna

• Anthem Blue Cross Blue Shield

• Bankers Life

• Champus

• Cigna HealthCare

• Federal Blue Cross

• Harvard Pilgrim Health Care

• Health Plans (Community Health Options)

• Mailhandlers

• MaineCare (Medicaid)

• Maine Municipal Employees Health Trust

• Martin’s Point

• Railroad Medicare

• Tricare

• VA

• AARP Medicare

• Aetna Medicare

• Anthem Medicare

• Generations Advantage

• Humana

• Martin’s Point

• Today’s Options

• United Healthcare

• Wellcare

If your plan isn’t listed, please call us. We may still be able to accept your insurance or help you understand out-of-network options.